Privacy Policy

Last updated: June 2, 2025

1. Introduction
This privacy policy describes how Dokan & Associés collects, uses, and protects the personal information you may provide through our website https://dokan.fr or in connection with our services.

2. Data Controller
The data controller is:

Dokan & Associés
Limited Liability Company (SARL)
SIREN: 449 587 872
Registered office: 17 rue du Colisée, 75008 Paris, France
Email: contact@dokan.fr

3. Data Collected
We collect the following personal data:

Identity information: first name, last name
Contact details: email address, phone number
Information related to your real estate project: search criteria, budget, preferred location
Browsing data: IP address, browser type, pages visited, via cookies and other Dokan trackers

4. Purposes of Processing
The collected data is used to:

Respond to your contact or appointment requests
Assist you with your real estate project
Send you information about our services, if you have consented
Improve our website and services
Comply with legal and regulatory obligations

5. Legal Basis for Processing
The processing of your personal data is based on:

Your consent for marketing communications
The performance of a contract or pre-contractual measures
Our legitimate interest in improving our services
Compliance with legal obligations

6. Data Recipients
Your personal data is intended for the internal services of Dokan & Associés. It may be shared with technical service providers (hosting, maintenance) or partners involved in your real estate project, to the extent necessary to achieve the stated purposes.

7. Data Retention Period
Your data is retained for the period necessary to fulfill the purposes for which it was collected, and then archived in accordance with applicable legal requirements.

8. Your Rights
In accordance with the GDPR, you have the following rights:

Right of access, rectification, erasure, and data portability
Right to restrict or object to the processing of your data
Right to withdraw your consent at any time, for processing based on consent
Right to lodge a complaint with the CNIL

To exercise these rights, you can contact us at: contact@dokan.fr.

9. Data Security
We implement appropriate technical and organizational measures to ensure the security and confidentiality of your personal data.

10. Cookies
Our website uses cookies to improve your user experience and compile visitor statistics. You can manage your cookie preferences through your browser settings.

11. Changes to the Privacy Policy
We may update this privacy policy. Any changes will be published on this page with the corresponding update date.

For more information, please contact us at contact@dokan.fr or via our contact form on https://dokan.fr.